Return Policy
Mélange Home stands by the quality of our products. However, if you are unhappy with your purchase, you can return your item within 30 days of delivery for a full refund. If you've received an incorrect or damaged item, please contact us immediately at info@melangehome.com
Returns
If you made a purchase on www.melangehome.com you can process your return/exchange Here. You will receive a return confirmation and a return shipping label. Your original payment method will be refunded electronically.
If you made a purchase from any other website, you must return to that website and follow the return instructions there.
Costco Next customers please click here: Return Request – Melange Home Costco Next
We do not accept returns on any used products. All products must be in original condition with original packaging.
Exchange
We provide a few options for handling an exchange. Please choose the option that works best for you.
1) If you would like to exchange an item, please contact info@melangehome.com. Include your order number, the item you would like to return, and the item you would like to exchange it for (including size & color). Once the exchange is processed, you will receive a new order confirmation number and a confirmation of shipment once the exchange item has been shipped. We may contact you to settle a balance if the new item costs more than the returning item.
OR
2) Place a new order for the new item you wish to receive. We will process this order and ship it out. In the meantime, process a return using our automated system and once it arrives at our warehouse we will process a refund for the original order.